Research and Evaluation


Recent Projects

Summary of Impact Research New Zealand Ltd Projects 2016

Kia Piki ai te Oranga a Nga Whānau me Nga Hapū
2016

Impact Research NZ worked in collaboration with Shea Pita who were commissioned by The Ministry of Health to provide a series of reports to inform the Kia Piki te Ora Māori suicide prevention post evaluation programme in Aotearoa New Zealand communities.
The first report presented a literature review to understand the context of Māori suicide by analysing available Māori suicide data, understanding the diverse causes of suicide for Māori, the current health policy framework underpinning New Zealand’s response to Māori suicide prevention and an understanding of effective interventions. The second report involved presenting a landscape review and comparative analysis of relevant strategies, programmes or initiatives that may impact upon the Māori suicide prevention landscape.
The third report involved outlining a draft model to support outcomes-focused Māori community leadership in suicide prevention.

Weir, A., McEwan B., & Shea, S. (2016) Understanding the drivers, impact and ‘what works’ for Māori suicide prevention within Aotearoa New Zealand communities. Wellington: Ministry of Health
Shea, S., & Weir, A. (2016). A landscape and comparative analysis of Māori suicide prevention within Aotearoa, New Zealand. Wellington: Ministry of Health.
Shea, S., & Weir, A. (2016). Kia Piki ai te Oranga a Nga Whānau me Nga Hapū : A draft model to support Māori communities to lead outcomes-focused suicide prevention, within the overall context of Community Wellbeing. Wellington: Ministry of Health.

The Royal New Zealand Plunket Society – Family Works Northern research on the joint Early Intervention Service
2016

The Royal New Zealand Plunket Society and Family Works Northern collaborated together to provide a short-term early intervention service. Impact Research NZ was commissioned to provide an evaluation of the effectiveness of a newly established Early Intervention Service in the Waikato area. Clients of the service participated in interviews to establish how well they thought the service met their needs, the positive outcomes experienced as a result of their engagement and suggestions for service improvements. Staff of Plunket and Family Works Northern participated in an online survey which asked them to indicate opinions relating to the success and strengths of the service and the importance of aspects of service delivery that contributed to its success. Staff were also asked for their suggestions for service improvements. An evaluation report presented the findings from the client interviews and staff online surveys to provide an insight into the ways in which the service was appropriately provided to clients and the extent to which the service provided the desired and intended outcomes for clients.

Weir, A., Holmes, J. (2015). Evaluation of the Royal New Zealand Plunket Society-Family Works Northern Huntly Early Intervention Service 2015. Impact Research NZ, Auckland.

START Taranaki Results Based Accountability (RBA) Evaluation
2016

START Taranaki commissioned Impact Research NZ to work with them to undertake and organisation review of their evaluation and reporting practices as well as to develop and implement a Results Based Accountability (RBA) framework. The project also involved providing START Taranaki staff with training in RBA, linking the strategic and operational plans to an organisational evaluation plan.
Three groups of stakeholders were surveyed utilising an RBA surveys. The perspectives of youth were surveyed via a focus group and a paper-based survey. Youth were asked about their expectations and experiences of the programme, their relationship with their key worker, and suggestions for potential programme improvements. Youth were also asked whether they had changed as a result of being on the programme, if they had developed new skills and coping strategies and if they would change their behaviour in the future.
Individual interviews and focus groups with staff and management of START Taranaki asked about their perceptions of the START Taranaki organisation, and the programme fit with other available programmes. Key stakeholders were asked for their perceptions of the underlying philosophy of START Taranaki and the benefits of their organisations’ relationship with the programme.
An overall evaluation report outlined stakeholders’ perceptions of the effectiveness of the START Taranaki programme, the extent to which it met its intended outcomes and suggestions for ways in which the programme could be improved. A Results Based Accountability manual was also created to enable START Taranaki to continue to evaluate the programme and monitor its success for themselves.

Weir, A., McEwan, B., & Holmes, J. (2016). START Taranaki Results Based Accountability (RBA) Survey Report. Impact Research NZ, Auckland.

Family Works Resolution Service RBA Evaluation
2016

Impact Research NZ was commissioned by Family Works Resolution Service to undertake and evaluation of its service by asking clients to participate in a paper-based or online survey which asked them to indicate how well they believed the service met their expectations, and how effective it was in assisting them to reach a lasting arrangement for their care of their children. A total of 77 clients responded and a report of the survey. Findings will provide details of client demographics and level of their involvement with the service. In addition clients’ experiences of the service, the benefits to clients and their children of their involvement and suggestions for improvements to the service will also be presented.

Weir, A., & Holmes, J. (2016). Family Works Resolution Service: Results Based Accountability Survey Report 2016. Impact Research NZ, Auckland.

Enliven Home Based Support Results Based Accountability (RBA) Evaluation
2016

Presbyterian Support Northern (PSN) commissioned Impact Research NZ to undertake an evaluation of the Enliven Home Based Support service. In 2016, 370 clients responded to a paper-based survey. Questions asked clients to indicate how effectively the service met their needs and situations, the positive benefits experienced as a result of their involvement with the service and suggestions for service improvements. Six Enliven sites each received a report outlining their regional results and one overall evaluation report which provided information on the effectiveness of the Enliven Home Based Support service, the extent to which the service met its intended outcomes and the positive benefits that clients experienced as a result of their involvement as well as suggestions for ways in which the service could be improved.

Weir, A., & Holmes J. (2016). Enliven: Results Based Accountability Survey 10 Service Report 2016. Impact Research NZ, Auckland.

Social Workers in Schools (SWiS) RBA Evaluation
2016

Presbyterian Support Northern (PSN) commissioned Impact Research NZ to undertake the Social Workers in Schools (SWiS) RBA Evaluation. At the time of the survey a total of 126 schools based in the upper North Island were eligible to participate. There were795 children involved with the service which was delivered by 65 social workers. Children and their parents and caregivers were provided with a paper-based questionnaire to complete and members of school staff responded to an online survey. Questions asked each group to indicate how effective they thought the service was, what the benefits of being involved with the service were for children, parents and caregivers and school staff and suggestions for ways in which the service could be improved. In 2016 responses were provided by more than 440 people surveyed. Eight PSN sites each received a report outlining their regional results to present to the schools in their area. One overall service evaluation report provided information on the effectiveness of the SWiS service, the extent to which it met its intended outcomes and clients’ suggestions for improvements to the service.

Weir, A., Holmes, J., & Schonberger, S. (2016).

Family Works Resolution Service RBA Evaluation
2016

Family Works Northern and Anglican Trust for Women and Children Youth Workers in Secondary Schools (YWiSS) Check and Connect Service, Results Based Accountability (RBA) Pilot Survey (2015)

The Youth Workers in Secondary Schools (YWiSS) Check and Connect service is jointly provided by the Anglican Trust for Women and Children (ATWC) and Presbyterian Support Northern/Family Works Northern (PSN/FWN). Impact Research NZ was commissioned to develop an RBA framework to evaluate the effectiveness of the YWiSS Check and Connect Service and its intended programme outcomes. Four groups of stakeholders were invited to participate in an online survey. Youth involved with the service, and their parents and caregivers were surveyed for their perspectives on how well the service was received, the impact of engagement for youth and suggestions for improvement to the service. Staff from seven schools in the Auckland area were surveyed for their perceptions of the YWiSS Check and Connect service and its impact on their roles within the schools.

YWiSS Check and Connect staff and members of management were also sought and questions included perceptions of the service, their roles and relationships with youth, parents and caregivers and school staff. A total of 73 responses were received and an evaluation report was provided which presented the results of all surveys. The development of the RBA framework and associated questions, agreed in consultation with ATWC and FWN were demonstrated to provide measurable data which assisted in the evaluation of the ability of the YWiSS Check and Connect service to achieve its goals and meet the needs and provide positive outcomes for clients. This approach also enabled an evaluation of clients suggestions to inform future service improvements.

Weir, A., Holmes, J. (2015). Family Works Northern and Anglican Trust for Women and Children Youth Workers in Secondary Schools (YWiSS) Check and Connect Service, Results Based Accountability (RBA) Pilot Survey Overall Service Report 2015. Impact Research NZ, Auckland.

Family Works Northern Results Based Accountability (RBA) Casework Evaluation Client Survey Report
2016

Impact Research NZ was commissioned by Family Works Northern to undertake an evaluation of their Family Works Northern Casework service, which provides support to individual clients and families/whānau through the provision of social work and family counselling. In 2016 a mailing house was trialled to invite the three stakeholders groups to participate in a client survey. Children aged 7-12 years were surveyed regarding their happiness, experience of school, problems, safety, ability to manage challenges, knowledge of where to obtain help and opinion of their Family Worker. Adult and youth clients were surveyed regarding their experiences with the service, the degree to which the service had helped them or their family/whānau and suggestions for improvement to the service. A total of 178 client responses were received and the results of all surveys were evaluated and compiled into a report. The RBA evaluation provided measurable data on the effectiveness of the Family Works Northern Casework service at meeting the needs of clients and producing positive outcomes. The evaluation also incorporated client suggestions for improvements to the service. The trial of the mailing house resulting in fewer responses than previous methods of survey delivery.

Weir, A., & Holmes, J. (2016). Family Works Northern Results Based Accountability (RBA) Casework Evaluation Client Survey Report 2016. Impact Research NZ, Auckland.


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Research and evaluation are now seen as essential elements in the provision of the social services, and provide the means of measuring outcomes for clients, and informing service improvement.

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